Author Question: Salespeople teaming with individuals in the marketing department helps: A) in generating new market ... (Read 26 times)

appyboo

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Salespeople teaming with individuals in the marketing department helps:
 A) in generating new market offerings.
  B) salespeople meet performance and delivery commitments.
  C) facilitate express delivery of goods to customers.
  D) in performing territory analysis of customers.
  E) in transferring customer feedback and complaints.

Question 2

Which of the following is a key difference between trust-based relationship selling and transaction-focused traditional selling?
 A) In trust-based relationship selling the customer is the primary focus, whereas in transaction-focused traditional selling the salesperson is the primary focus.
  B) In trust-based relationship selling the nature of communication is one-way, whereas in transaction-focused traditional selling the nature of communication is two-way.
  C) In trust-based relationship selling the salesperson is isolated from the customer's decision-making process, whereas in transaction-focused traditional selling the salesperson is actively involved in the customer's decision-making process.
  D) In trust-based relationship selling the desired outcome is order volume, whereas in transaction-focused traditional selling the desired outcome is mutual benefits.
  E) In trust-based relationship selling the salesperson plays the role of making calls and closing sales, whereas in transaction-focused traditional selling the salesperson plays the role of a business consultant.



johnpizzaz

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Answer to Question 1

A

Answer to Question 2

A



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