« previous next »

Author Question: A bank looking to the best practices of other banks in the industry for service improvement ideas is ... (Read 267 times)

Wadzanai

  • Hero Member
  • *****
  • Posts: 528
on: Jun 28, 2018
A bank looking to the best practices of other banks in the industry for service improvement ideas is an example of:
 A) materialismo snobbery.
  B) service myopia.
  C) dichotomization of services.
  D) service vigilance.
  E) organizational relationships.

Question 2

Which of the following is a user-friendly program that provides salespeople with a convenient option to catalog, search, and access comprehensive information regarding individual accounts?
 A) Human capital management software applications
  B) Customer relationship management software applications
  C) Product lifecycle management software applications
  D) Enterprise resource planning software applications
  E) Advanced planning and optimization software applications


abctaiwan

  • Sr. Member
  • ****
  • Posts: 355
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Famous people who died from poisoning or drug overdose include, Adolf Hitler, Socrates, Juan Ponce de Leon, Marilyn Monroe, Judy Garland, and John Belushi.

Did you know?

HIV testing reach is still limited. An estimated 40% of people with HIV (more than 14 million) remain undiagnosed and do not know their infection status.

Did you know?

Only one in 10 cancer deaths is caused by the primary tumor. The vast majority of cancer mortality is caused by cells breaking away from the main tumor and metastasizing to other parts of the body, such as the brain, bones, or liver.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation
It is in the family that we first learn how to do gender, how to match our ideas, attitudes, and ... It is in the family that we first learn how to do gender, how to match our ideas, attitudes, and ...
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Seed banks Seed banks
Total allowable and actual catch, Grand Bank Atlantic Cod 1959 -2012 Total allowable and actual catch, Grand Bank Atlantic Cod 1959 -2012
An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ... An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ...
Video: Ventilation - phases and driving forces

For a complete list of videos, visit our video library