« previous next »

Author Question: A bank looking to the best practices of other banks in the industry for service improvement ideas is ... (Read 268 times)

Wadzanai

  • Hero Member
  • *****
  • Posts: 528
on: Jun 28, 2018
A bank looking to the best practices of other banks in the industry for service improvement ideas is an example of:
 A) materialismo snobbery.
  B) service myopia.
  C) dichotomization of services.
  D) service vigilance.
  E) organizational relationships.

Question 2

Which of the following is a user-friendly program that provides salespeople with a convenient option to catalog, search, and access comprehensive information regarding individual accounts?
 A) Human capital management software applications
  B) Customer relationship management software applications
  C) Product lifecycle management software applications
  D) Enterprise resource planning software applications
  E) Advanced planning and optimization software applications


abctaiwan

  • Sr. Member
  • ****
  • Posts: 355
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

Did you know?

The most common childhood diseases include croup, chickenpox, ear infections, flu, pneumonia, ringworm, respiratory syncytial virus, scabies, head lice, and asthma.

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

There are more bacteria in your mouth than there are people in the world.

Phrases that Decrease Customer Service Level Phrases that Decrease Customer Service Level
For Your Consideration: If you had been reared in an Amish family, how would your ideas, attitudes, ... For Your Consideration: If you had been reared in an Amish family, how would your ideas, attitudes, ...
Covering the interior as soon as the vehicle comes in for service helps improve customer ... Covering the interior as soon as the vehicle comes in for service helps improve customer ...
The impact of industry and manufacturing on our life The impact of industry and manufacturing on our life
Total allowable and actual catch, Grand Bank Atlantic Cod 1959 -2012 Total allowable and actual catch, Grand Bank Atlantic Cod 1959 -2012
A random sample of 87 airline pilots recruited by an airline service had an average yearly ... A random sample of 87 airline pilots recruited by an airline service had an average yearly ...
Video: Renin/Angiotensin (water gain from urine & Na ion and water reabsorption)

For a complete list of videos, visit our video library