Discuss the importance of internal ...

[Melani1276]

Discuss the importance of internal logics.

Question 2

Ranking from highest to lowest, the countries with the largest service sector employment by percentage of GDP are:
 A) United Kingdom, United States, Japan
  B) Andorra, Hong Kong, Bahamas
  C) United States, United Kingdom, Japan
  D) United States, United Kingdom, Hong Kong
  E) Japan, Bahamas, United States

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Answer to Question 1

Internal logics are implicit and explicit principles that drive organizational performance. Each department's logic is internally focused on departmental needs and creates seams in the service delivery process. Operations, marketing, and human resources are types of logics discussed in the text. Service logic attempts to stitch the departmental and functional seams together in order to help the firm provide flawless service.

Answer to Question 2

B