« previous next »

Author Question: The least loyal of any customer type are the _____ defectors. A) price B) product C) service D) ... (Read 104 times)

Cooldude101

  • Hero Member
  • *****
  • Posts: 557
on: Jun 28, 2018
The least loyal of any customer type are the _____ defectors.
 A) price
  B) product
  C) service
  D) market
  E) technological

Question 2

With respect to the different components of the total product offering, supplemental products play the important role of:
 A) meeting basic customer needs.
  B) delivering the main core benefits of the product offering.
  C) adding symbolic benefits to the product offering.
  D) delivering the minimum level of quality demanded by customers.
  E) differentiating the product offering from competing products.


Eazy416

  • Sr. Member
  • ****
  • Posts: 360
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

E


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Chronic necrotizing aspergillosis has a slowly progressive process that, unlike invasive aspergillosis, does not spread to other organ systems or the blood vessels. It most often affects middle-aged and elderly individuals, spreading to surrounding tissue in the lungs. The disease often does not respond to conventionally successful treatments, and requires individualized therapies in order to keep it from becoming life-threatening.

Did you know?

For pediatric patients, intravenous fluids are the most commonly cited products involved in medication errors that are reported to the USP.

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

More than 20 million Americans cite use of marijuana within the past 30 days, according to the National Survey on Drug Use and Health (NSDUH). More than 8 million admit to using it almost every day.

Prolapsed uterus. (a) A prolapse is the abnormal drop of the uterus into the vagina, representing th Prolapsed uterus. (a) A prolapse is the abnormal drop of the uterus into the vagina, representing th
A recruiting poster for the “True Sons of Freedom” encouraged African Americans to enlist. In fact, A recruiting poster for the “True Sons of Freedom” encouraged African Americans to enlist. In fact,
One type of safety needle withdraws into a protective sheath when the injection is complete. One type of safety needle withdraws into a protective sheath when the injection is complete.
The legacy of Confucian thought continued for centuries in the form of civil service examinations ... The legacy of Confucian thought continued for centuries in the form of civil service examinations ...
A black impact socket. Always use an impact-type socket whenever using an impact wrench to avoid ... A black impact socket. Always use an impact-type socket whenever using an impact wrench to avoid ...
Each allele of codominant genes is fully expressed in heterozygotes. Type A blood has A antigens on Each allele of codominant genes is fully expressed in heterozygotes. Type A blood has A antigens on
Video: Hemodynamics Animation

For a complete list of videos, visit our video library