« previous next »

Author Question: The least loyal of any customer type are the _____ defectors. A) price B) product C) service D) ... (Read 146 times)

Cooldude101

  • Hero Member
  • *****
  • Posts: 557
on: Jun 28, 2018
The least loyal of any customer type are the _____ defectors.
 A) price
  B) product
  C) service
  D) market
  E) technological

Question 2

With respect to the different components of the total product offering, supplemental products play the important role of:
 A) meeting basic customer needs.
  B) delivering the main core benefits of the product offering.
  C) adding symbolic benefits to the product offering.
  D) delivering the minimum level of quality demanded by customers.
  E) differentiating the product offering from competing products.


Eazy416

  • Sr. Member
  • ****
  • Posts: 360
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

E


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Methicillin-resistant Staphylococcus aureus or MRSA was discovered in 1961 in the United Kingdom. It if often referred to as a superbug. MRSA infections cause more deaths in the United States every year than AIDS.

Methicilli ...
Did you know?

The first-known contraceptive was crocodile dung, used in Egypt in 2000 BC. Condoms were also reportedly used, made of animal bladders or intestines.

Did you know?

Certain topical medications such as clotrimazole and betamethasone are not approved for use in children younger than 12 years of age. They must be used very cautiously, as directed by a doctor, to treat any child. Children have a much greater response to topical steroid medications.

Did you know?

Chronic necrotizing aspergillosis has a slowly progressive process that, unlike invasive aspergillosis, does not spread to other organ systems or the blood vessels. It most often affects middle-aged and elderly individuals, spreading to surrounding tissue in the lungs. The disease often does not respond to conventionally successful treatments, and requires individualized therapies in order to keep it from becoming life-threatening.

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Switching of mating type in haploid yeast cells Switching of mating type in haploid yeast cells
A typical distributor-type diesel injection pump showing the pump, lines, and fuel filter. A typical distributor-type diesel injection pump showing the pump, lines, and fuel filter.
Connections of a nitric acid plant, intermediate pressure type Connections of a nitric acid plant, intermediate pressure type
U.S. Subsurface Coal Mining: Output, Price, and Output per Worker-Hour, 1949–1994 U.S. Subsurface Coal Mining: Output, Price, and Output per Worker-Hour, 1949–1994
Comparison of D-type Climates Comparison of D-type Climates
The DNA of S-type bacteria can transform R-type bacteria into the same S type. The DNA of S-type bacteria can transform R-type bacteria into the same S type.
Video: Phases of the Female Reproductive Cycle - Hormonal regulation

For a complete list of videos, visit our video library