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Author Question: Scott is a salesperson for an automobile manufacturing company. He usually makes an effort to have ... (Read 107 times)

go.lag

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Scott is a salesperson for an automobile manufacturing company. He usually makes an effort to have effective encounters with customers in order to have effective communication between them. He wants his customers to be highly involved in the decision-making process. In this scenario, which of the four sequential components of effective follow-up is Scott utilizing?
 A) Interact
  B) Connect
  C) Understand
  D) Relate
  E) Encourage

Question 2

A specific result guarantee may appear weak compared to the _____ guarantee.
 A) conditional
  B) implicit
  C) explicit
  D) unconditional
  E) unsolicited



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Galvarado142

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Answer to Question 1

A

Answer to Question 2

D




go.lag

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Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review


adammoses97

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Reply 3 on: Yesterday
Wow, this really help

 

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