This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The statement I'm concerned that if we ever have trouble with a copier we have bought from your ... (Read 52 times)

hubes95

  • Hero Member
  • *****
  • Posts: 561
on: Jun 28, 2018
The statement I'm concerned that if we ever have trouble with a copier we have bought from your company, you won't service it in a timely fashion is an example of a product objection.
 
 Indicate whether the statement is true or false

Question 2

The ____ gap is the difference between the service the firm promises to deliver through its external communications and the service it actually delivers to its customers.
 A) knowledge
  B) standards
  C) delivery
  D) communications
  E) service


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

adammoses97

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 28, 2018
Answer to Question 1

False

Answer to Question 2

D


hubes95

  • Member
  • Posts: 561
Reply 2 on: Jun 28, 2018
Excellent

amandanbreshears

  • Member
  • Posts: 320
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

There are major differences in the metabolism of morphine and the illegal drug heroin. Morphine mostly produces its CNS effects through m-receptors, and at k- and d-receptors. Heroin has a slight affinity for opiate receptors. Most of its actions are due to metabolism to active metabolites (6-acetylmorphine, morphine, and morphine-6-glucuronide).

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Did you know?

Limit intake of red meat and dairy products made with whole milk. Choose skim milk, low-fat or fat-free dairy products. Limit fried food. Use healthy oils when cooking.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

The Kingsley plantation, on Fort George Island in Jacksonville, Florida. Zephaniah Kingsley, the own The Kingsley plantation, on Fort George Island in Jacksonville, Florida. Zephaniah Kingsley, the own
Example of an Explanation of Benefits statement. Example of an Explanation of Benefits statement.
A typical bank statement. A typical bank statement.
A fluorescent trouble light operates cooler and is safer to use in the shop because it is protected ... A fluorescent trouble light operates cooler and is safer to use in the shop because it is protected ...
economic question (having trouble) economic question (having trouble)
economic question (having trouble) economic question (having trouble)
Video: Dendrite Animation

For a complete list of videos, visit our video library