This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The emotional state that reflects the degree to which consumers and employees feel in control and ... (Read 25 times)

sammy

  • Hero Member
  • *****
  • Posts: 818
on: Jun 28, 2018
The emotional state that reflects the degree to which consumers and employees feel in control and able to act freely within the service environment is referred to as:
 A) pleasure-displeasure.
  B) arousal-nonarousal.
  C) approach-avoidance.
  D) dominance-submissiveness.
  E) cognitive-physiological.

Question 2

One of the most successful and well-known tools of __________ segmentation is VALS developed by Strategic Business Insights.
 A) psychographic
  B) geographic
  C) demographic
  D) geoclustering
  E) emotional


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Brenm

  • Sr. Member
  • ****
  • Posts: 359
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

A


sammy

  • Member
  • Posts: 818
Reply 2 on: Jun 28, 2018
Wow, this really help

patma1981

  • Member
  • Posts: 292
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

The horizontal fraction bar was introduced by the Arabs.

Did you know?

Pope Sylvester II tried to introduce Arabic numbers into Europe between the years 999 and 1003, but their use did not catch on for a few more centuries, and Roman numerals continued to be the primary number system.

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Did you know?

Many people have small pouches in their colons that bulge outward through weak spots. Each pouch is called a diverticulum. About 10% of Americans older than age 40 years have diverticulosis, which, when the pouches become infected or inflamed, is called diverticulitis. The main cause of diverticular disease is a low-fiber diet.

Did you know?

According to the CDC, approximately 31.7% of the U.S. population has high low-density lipoprotein (LDL) or "bad cholesterol" levels.

Relatively simple changes in Hox genes control limb formation in tetrapods. Relatively simple changes in Hox genes control limb formation in tetrapods.
A toddler's developing motor skills allow the child to exert more independence and control over A toddler's developing motor skills allow the child to exert more independence and control over
The Scopes Trial: William Jennings Bryan (right) represented the state of Tennessee, and Clarence Da The Scopes Trial: William Jennings Bryan (right) represented the state of Tennessee, and Clarence Da
Gate control theory. A. open gate, B. closed gate Gate control theory. A. open gate, B. closed gate
Birth Control Methods and Abortion Birth Control Methods and Abortion
CDK1 and cyclin B control the transition from G2 to M phase CDK1 and cyclin B control the transition from G2 to M phase
Video: DNA Replication Factory and Protein

For a complete list of videos, visit our video library