This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The emotional state that reflects the degree to which consumers and employees feel in control and ... (Read 16 times)

sammy

  • Hero Member
  • *****
  • Posts: 818
on: Jun 28, 2018
The emotional state that reflects the degree to which consumers and employees feel in control and able to act freely within the service environment is referred to as:
 A) pleasure-displeasure.
  B) arousal-nonarousal.
  C) approach-avoidance.
  D) dominance-submissiveness.
  E) cognitive-physiological.

Question 2

One of the most successful and well-known tools of __________ segmentation is VALS developed by Strategic Business Insights.
 A) psychographic
  B) geographic
  C) demographic
  D) geoclustering
  E) emotional


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Brenm

  • Sr. Member
  • ****
  • Posts: 359
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

A


sammy

  • Member
  • Posts: 818
Reply 2 on: Jun 28, 2018
Excellent

matt95

  • Member
  • Posts: 317
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

Did you know?

The U.S. Preventive Services Task Force recommends that all women age 65 years of age or older should be screened with bone densitometry.

Did you know?

The B-complex vitamins and vitamin C are not stored in the body and must be replaced each day.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

Formation of additional eyes in Drosophila caused by the abnormal expression of a master control gen Formation of additional eyes in Drosophila caused by the abnormal expression of a master control gen
Iowa State University's Tornado/Microburst Simulator Iowa State University's Tornado/Microburst Simulator
The Sleep/Waking Flip-Flop According to Saper et al. (2001), the major sleep-promoting region (the v The Sleep/Waking Flip-Flop According to Saper et al. (2001), the major sleep-promoting region (the v
EGT 1 and EGT 2 are used by the PCM to help control after treatment. EGT 1 and EGT 2 are used by the PCM to help control after treatment.
A typical variable cam timing control valve. The solenoid is controlled by the engine computer and ... A typical variable cam timing control valve. The solenoid is controlled by the engine computer and ...
Lone-parent household income and the degree of vulnerability Lone-parent household income and the degree of vulnerability
Video: Burn Animation

For a complete list of videos, visit our video library