This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The emotional state that reflects the degree to which consumers and employees feel in control and ... (Read 24 times)

sammy

  • Hero Member
  • *****
  • Posts: 818
on: Jun 28, 2018
The emotional state that reflects the degree to which consumers and employees feel in control and able to act freely within the service environment is referred to as:
 A) pleasure-displeasure.
  B) arousal-nonarousal.
  C) approach-avoidance.
  D) dominance-submissiveness.
  E) cognitive-physiological.

Question 2

One of the most successful and well-known tools of __________ segmentation is VALS developed by Strategic Business Insights.
 A) psychographic
  B) geographic
  C) demographic
  D) geoclustering
  E) emotional


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Brenm

  • Sr. Member
  • ****
  • Posts: 359
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

A


sammy

  • Member
  • Posts: 818
Reply 2 on: Jun 28, 2018
Gracias!

tkempin

  • Member
  • Posts: 332
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

Fungal nail infections account for up to 30% of all skin infections. They affect 5% of the general population—mostly people over the age of 70.

Did you know?

Fewer than 10% of babies are born on their exact due dates, 50% are born within 1 week of the due date, and 90% are born within 2 weeks of the date.

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

Russia has the highest death rate from cardiovascular disease followed by the Ukraine, Romania, Hungary, and Poland.

Hormonal control of insect development. Hormonal control of insect development.
Human infants are like all other placental mammals, except they are born at a less developed state. Human infants are like all other placental mammals, except they are born at a less developed state.
State Laws on Abortion prior to Roe v. Wade, 1973 State Laws on Abortion prior to Roe v. Wade, 1973
Sympathetic control of adrenal gland. Sympathetic control of adrenal gland.
An H-bridge circuit is used to control the direction of the DC electric motor of the electronic ... An H-bridge circuit is used to control the direction of the DC electric motor of the electronic ...
Birth Control Methods and Abortion Birth Control Methods and Abortion
Video: Muscle Fatigue and Recovery

For a complete list of videos, visit our video library