Internal business processes support which elements of a company's ...

[Coya19@aol.com]

Internal business processes support which elements of a company's strategy?
 A) They create and deliver the value proposition for customers.
  B) They create and support interfirm supply chain teams.
  C) Both they create and deliver the value proposition for customers and they create and support interfirm supply chain teams.
  D) None of the answer choices.

Question 2

Which of the following are used in the Customer Perspective of the Balanced Scorecard to measure core customer outcome measures?
 A) Market share.
  B) Customer acquisition.
  C) Customer retention.
  D) All of the answer choices.
  E) Both customer acquisition and customer retention.

[catron30]

Answer to Question 1

A

Answer to Question 2

D

[Coya19@aol.com]

Thanks for the timely response, appreciate it

[bdobbins]

TYSM