The particular skills, abilities, and processes that an ...

[lilldybug07]

The particular skills, abilities, and processes that an organization has developed to manage close customer relationships are referred to as:
 A) the customer-linking capability.
  B) channel management.
  C) derived demand.
  D) the market-sensing capability.
  E) the extended enterprise.

Question 2

Data that can be captured in rows and columns is known as structured data.
 
 Indicate whether the statement is true or false

[jliusyl]

Answer to Question 1

A

Answer to Question 2

true