Author Question: The particular skills, abilities, and processes that an organization has developed to manage close ... (Read 40 times)

lilldybug07

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The particular skills, abilities, and processes that an organization has developed to manage close customer relationships are referred to as:
 A) the customer-linking capability.
  B) channel management.
  C) derived demand.
  D) the market-sensing capability.
  E) the extended enterprise.

Question 2

Data that can be captured in rows and columns is known as structured data.
 
 Indicate whether the statement is true or false



jliusyl

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Answer to Question 1

A

Answer to Question 2

true



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