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Author Question: When Wendy's restaurant learned that a customer had claimed to discover a severed finger in her ... (Read 36 times)

Destiiny22

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on: Jun 28, 2018
When Wendy's restaurant learned that a customer had claimed to discover a severed finger in her chili, the company's PR department immediately initiated ________ to minimize the damage.
 a. proactive MPR
 b. false rumor control
 c. product recall
 d. reactive MPR

Question 2

When talking with the buyer, a salesperson should never break eye contact.
 
 Indicate whether the statement is true or false


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Zebsrer

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Reply #1 on: Jun 28, 2018
Answer to Question 1

d

Answer to Question 2

F


Destiiny22

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Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

bitingbit

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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