When Wendy's restaurant learned that a customer had claimed to ...

[Destiiny22]

When Wendy's restaurant learned that a customer had claimed to discover a severed finger in her chili, the company's PR department immediately initiated ________ to minimize the damage.
 a. proactive MPR
 b. false rumor control
 c. product recall
 d. reactive MPR

Question 2

When talking with the buyer, a salesperson should never break eye contact.
 
 Indicate whether the statement is true or false

[Zebsrer]

Answer to Question 1

d

Answer to Question 2

F

[Destiiny22]

Thanks for the timely response, appreciate it

[pangili4]

Excellent