Limited problem solving occurs when the customer has a high level ...

[jake]

Limited problem solving occurs when the customer has a high level of experience with the product in question but a low level of involvement.
 
 Indicate whether the statement is true or false

Question 2

When there is a difference between the current conditions and a more preferable set of conditions, this is called a(n):
 a. expectation.
 b. shift.
 c. variable.
 d. problem.

[sultana.d]

Answer to Question 1

false

Answer to Question 2

d

[jake]

Thanks for the timely response, appreciate it

[Jsherida]

Gracias!