« previous next »

Author Question: A customer-focused organization makes customer service a problem-solving function. Indicate ... (Read 107 times)

craiczarry

  • Hero Member
  • *****
  • Posts: 527
on: Jun 23, 2018
A customer-focused organization makes customer service a problem-solving function.
 
  Indicate whether the statement is true or false

Question 2

Customer service as a proactive function comes into play only when there has been a complaint.
 
  Indicate whether the statement is true or false


Cheesycrackers

  • Sr. Member
  • ****
  • Posts: 333
Reply #1 on: Jun 23, 2018
Answer to Question 1

FALSE
A customer-focused organization makes customer service an ongoing function. Its approach is
proactive in anticipating problems.

Answer to Question 2

FALSE
Customer service as a problem-solving function comes into play only when there has been a
complaint. A customer-focused organization makes customer service an ongoing function. Its
approach is proactive in anticipating problems.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

The longest a person has survived after a heart transplant is 24 years.

Did you know?

Serum cholesterol testing in adults is recommended every 1 to 5 years. People with diabetes and a family history of high cholesterol should be tested even more frequently.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Vampire bats have a natural anticoagulant in their saliva that permits continuous bleeding after they painlessly open a wound with their incisors. This capillary blood does not cause any significant blood loss to their victims.

The structure and function of the human testis. The structure and function of the human testis.
Testing motor function of cranial nerve VII - Close both eyes Testing motor function of cranial nerve VII - Close both eyes
Answer to physics problem Answer to physics problem
To satisfy the inequality, sketch the following function by hand and shade the graph regions. To satisfy the inequality, sketch the following function by hand and shade the graph regions.
List transformations and Create a table of values for the following log function: List transformations and Create a table of values for the following log function:
Organization of the Adh locus of Drosophila melanogaster Organization of the Adh locus of Drosophila melanogaster
Video: Coronary Heart Disease Animation

For a complete list of videos, visit our video library