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Author Question: Discuss the role of observation as a marketing research method and list the types of observable ... (Read 28 times)

Zoey63294

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on: Jun 28, 2018
Discuss the role of observation as a marketing research method and list the types of observable phenomena, giving an example of each.

Question 2

A relatively new physiological measurement technique that gauges emotional reactions as reflected in physiological changes in a person's voice is ___________________ _ analysis.
 Fill in the blank(s) with correct word


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peilian

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Reply #1 on: Jun 28, 2018
Answer to Question 1

In marketing research, observation is a systematic process of recording actual behavioral patterns of people, objects, and events as they happen. Observational studies gather a wide variety of information about behavior. Eight kinds of observable phenomena are listed in Exhibit 10.1:
(1) Physical activities: shopping patterns or television viewing
(2) Verbal behavior: sales conversations
(3) Expressive behavior: facial expressions
(4) Spatial relations and locations: traffic patterns
(5) Temporal patterns: amount of time spent shopping
(6) Physical objects: amount of newspaper recycled
(7) Verbal and pictorial records: content of advertisements
(8) Neurological activity: brain activity in response to marketing stimuli

The examples are only suggestions, and students' examples will vary.

Answer to Question 2

voice-pitch
voice pitch


Zoey63294

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Reply 2 on: Jun 28, 2018
Excellent

Bigfoot1984

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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