Author Question: Consider a fixed-alternative question lists ten possible services that could be provided by a local ... (Read 58 times)

RODY.ELKHALIL · **on:** Jun 28, 2018

Consider a fixed-alternative question lists ten possible services that could be provided by a local bank and asks respondents to check as many as apply such as: Which of the following banking services do you currently use for First City Bank? Such a question is a(n) ___________________ _ question.
Fill in the blank(s) with correct word

Question 2

During the __________ phase of the purchase process, the customer identifies that something is lacking.
a. purchase
b. pre-purchase
c. post purchase
d. final