Consider a fixed-alternative question lists ten possible services ...

[RODY.ELKHALIL]

Consider a fixed-alternative question lists ten possible services that could be provided by a local bank and asks respondents to check as many as apply such as: Which of the following banking services do you currently use for First City Bank? Such a question is a(n) ___________________ _ question.
 Fill in the blank(s) with correct word

Question 2

During the __________ phase of the purchase process, the customer identifies that something is lacking.
 a. purchase
  b. pre-purchase
  c. post purchase
  d. final

[juicepod]

Answer to Question 1

checklist

Answer to Question 2

b

[RODY.ELKHALIL]

Excellent

[Missbam101]

Gracias!