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Author Question: Most software is now sold as a service, not as a product. a. True b. False Indicate whether the ... (Read 124 times)

PhilipSeeMore

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on: Jun 28, 2018
Most software is now sold as a service, not as a product.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Among the benefits that exceptional customer service confers on enterprises that can deliver it are:
 a. elimination of the need for measuring customer satisfaction.
  b. sustainable competitive advantage.
  c. decreased cost of customer acquisition.


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LP

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Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

B


PhilipSeeMore

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Reply #2 on: Jun 28, 2018
Thank you :)


LP

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Reply #3 on: Jun 28, 2018
Happy to help you


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