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Author Question: Digital disruption occurs when new digital technologies affect the value proposition of existing ... (Read 190 times)

LaDunn

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  • Posts: 526
on: Jun 28, 2018
Digital disruption occurs when new digital technologies affect the value proposition of existing goods and services.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following is not a true statement about providing customer service in social media?
 a. Customer service in social media only works for high technology firms.
  b. Social platforms must be monitored consistency to identify customer problems.
  c. Providing customer service in social media requires a considerable amount of employee time.


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mcomstock09

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Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

A


LaDunn

  • Member
  • Posts: 526
Reply 2 on: Jun 28, 2018
Excellent

Joy Chen

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Reply 3 on: Yesterday
Gracias!

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