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Author Question: Which of the following is an aspect of the selling behaviors a salesperson may employ to be ... (Read 54 times)

Yi-Chen

  • Hero Member
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  • Posts: 550
on: Jun 28, 2018
Which of the following is an aspect of the selling behaviors a salesperson may employ to be effective?
 a. conflict
  b. relative power
  c. relationship quality
  d. use of influence techniques
  e. availability of alternatives

Question 2

All of the following are characteristics of the salesperson-customer relationship except _____.
 a. level of conflict
  b. relative power
  c. knowledge of alternatives
  d. quality of relationship
  e. anticipation of future interaction


Brummell1998

  • Sr. Member
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  • Posts: 324
Reply #1 on: Jun 28, 2018
Answer to Question 1

d

Answer to Question 2

c


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