When are marketers least likely to change a product's design, ...

[Metfan725]

When are marketers least likely to change a product's design, style, or other attributes?
 A) Introduction
  B) Maturity
  C) Decline
  D) Growth
  E) Removal

Question 2

You are the head of sales training for a major financial services firm in New York City. You are conducting a sales training class for a group of new sales trainees. You are a strong believer in using a structured approach to personal selling.
 
  Based on this information, which of the following personal selling process steps are you going to tell the trainees to perform first?
 
 A) Develop a database of potential customers.
  B) Develop an engaging sales presentation.
  C) Practice closing the sale.
  D) Develop a prospect follow-up checklist.
  E) Analyze information about potential customers' needs.

[mbcrismon]

Answer to Question 1

C

Answer to Question 2

A

[Metfan725]

YES! Correct, THANKS for helping me on my review

[cpetit11]

Thanks for the timely response, appreciate it