Author Question: Webrooming occurs when customers look at products in stores and then purchase them online. ... (Read 86 times)

MirandaLo · **on:** Jun 29, 2018

Webrooming occurs when customers look at products in stores and then purchase them online.

Indicate whether the statement is true or false

Question 2

Vanessa went to a five-star restaurant that had great reviews. The atmosphere was wonderful and she enjoyed the company of her friends and her boyfriend, Paul. However, at the table next to them sat a family with five kids. The kids were very loud and often ran around. Vanessa, who is not fond of kids, was very annoyed. When she left the restaurant, she remarked to her friend that she didn't see what all the hype over the restaurant was about. Vanessa was most likely influenced by __________________.
A) social surroundings
B) buyer's mood
C) psychical surroundings
D) internal pressure
E) cognitive dissonance