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Author Question: Services are frequently consumed rather than possessed. This characteristic of service is associated ... (Read 67 times)

vicky

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on: Jun 29, 2018
Services are frequently consumed rather than possessed. This characteristic of service is associated with which of the following?
 a. Service capacity
 b. Perishability
 c. Intangibility
 d. Customer involvement

Question 2

________ measures an individual's natural tendency to engage in and enjoy thinking and effortful intellectual pursuits.
 a. Need for cognition
 b. Locus of control
 c. Need for cognitive closure
 d. Self-monitoring
 e. Need for humor


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epscape

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Reply #1 on: Jun 29, 2018
Answer to Question 1

c

Answer to Question 2

a


vicky

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Reply 2 on: Jun 29, 2018
Thanks for the timely response, appreciate it

meganmoser117

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Reply 3 on: Yesterday
Gracias!

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