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Author Question: Services are frequently consumed rather than possessed. This characteristic of service is associated ... (Read 79 times)

vicky

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on: Jun 29, 2018
Services are frequently consumed rather than possessed. This characteristic of service is associated with which of the following?
 a. Service capacity
 b. Perishability
 c. Intangibility
 d. Customer involvement

Question 2

________ measures an individual's natural tendency to engage in and enjoy thinking and effortful intellectual pursuits.
 a. Need for cognition
 b. Locus of control
 c. Need for cognitive closure
 d. Self-monitoring
 e. Need for humor


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epscape

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Reply #1 on: Jun 29, 2018
Answer to Question 1

c

Answer to Question 2

a


vicky

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  • Posts: 586
Reply 2 on: Jun 29, 2018
Excellent

bblaney

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Reply 3 on: Yesterday
Gracias!

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