Online customer retention can be measured by a. informal ...

[jenna1]

Online customer retention can be measured by
 a. informal comments.
  b. number of customers.
  c. sales.
  d. reorders from satisfied customers.
  e. returned orders.

Question 2

The integration of internal functions across the enterprise typically will have a somewhat negative impact on supplier relationships.
 
 Indicate whether the statement is true or false

[ktidd]

Answer to Question 1

D

Answer to Question 2

false

[jenna1]

YES! Correct, THANKS for helping me on my review

[meow1234]

Thanks for the timely response, appreciate it