Author Question: Online customer retention can be measured by a. informal comments. b. number of customers. c. ... (Read 63 times)

jenna1 · **on:** Jun 29, 2018

Online customer retention can be measured by
a. informal comments.
b. number of customers.
c. sales.
d. reorders from satisfied customers.
e. returned orders.

Question 2

The integration of internal functions across the enterprise typically will have a somewhat negative impact on supplier relationships.

Indicate whether the statement is true or false