Since services are produced and consumed simultaneously and often ...

[Chloeellawright]

Since services are produced and consumed simultaneously and often involve interaction between a service provider and the patron, this enables the possibility of service _____________.
 Fill in the blank(s) with correct word

Question 2

To survive as a viable advertising medium, newspapers will have to:
 a. replace headlines with photos and announcements.
  b. meet the demands of both audiences and advertisers.
  c. make sure that manufacturers and local merchants share the media bill.
  d. become broader in geographic reach.

[braelync]

Answer to Question 1

Customization

Answer to Question 2

b