A customer lifetime value approach is one way in which service ...

[tingc95]

A customer lifetime value approach is one way in which service organizations can predict the long-term cost of losing a customer.
 
 Indicate whether the statement is true or false

Question 2

In push media, the consumer goes looking for the advertiser or advertising.
 a. True
  b. False
 Indicate whether the statement is true or false

[ErinKing]

Answer to Question 1

T

Answer to Question 2

False

[tingc95]

YES! Correct, THANKS for helping me on my review

[xiazhe]

Thanks for the timely response, appreciate it