Careful management of customer-to-customer relations is not ...

[jCorn1234]

Careful management of customer-to-customer relations is not needed for those service organizations that provide a minimal level of attentiveness to a heterogeneous customer mix.
 
 Indicate whether the statement is true or false

Question 2

A storyboard is a shot-by-shot sketch depicting, in sequence, the visual scenes and copy that will be used in an advertisement.
 a. True
  b. False
 Indicate whether the statement is true or false

[diesoon]

Answer to Question 1

F

Answer to Question 2

True

[jCorn1234]

Thanks for the timely response, appreciate it

[cassie_ragen]

YES! Correct, THANKS for helping me on my review