Author Question: How much of successful selling consists in simply listening to the prospective buyer? a. 5 b. 25 ... (Read 78 times)

beccaep

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How much of successful selling consists in simply listening to the prospective buyer?
 a. 5
  b. 25
  c. 50
  d. 80

Question 2

Improvements in a service organization's core technology cannot be used to improve its service quality.
 
 Indicate whether the statement is true or false



okolip

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Answer to Question 1

C. It is estimated that 50 per cent of successful selling is listening.

Answer to Question 2

F



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