This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which, if any, of the following is NOT a problem associated with the use of technology to manage ... (Read 8 times)

codyclark

  • Hero Member
  • *****
  • Posts: 538
on: Jun 29, 2018
Which, if any, of the following is NOT a problem associated with the use of technology to manage customer interfaces?
 a. Service marketers may be in too big a rush to automate their service functions.
  b. The implementation of new technology may create a time sink for service marketers.
  c. The creators of customer interface technology often have a tendency to create technology that only a specialist can appreciate.
  d. All of these are problems associated with the use of technology to manage customer interfaces.
  e. None of these is a problem associated with the use of technology to manage customer interfaces.

Question 2

Franchisors often determine a franchisee's likelihood of success by looking at two things. What are they?
 a. personality and experience
  b. personality and financial net worth
  c. experience and knowledge of the franchise
  d. knowledge of the franchise and financial net worth


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Sophiapenny

  • Sr. Member
  • ****
  • Posts: 339
Reply #1 on: Jun 29, 2018
Answer to Question 1

d

Answer to Question 2

B Many franchisors look at prospective franchisees and determine their probability of success based upon two common attributes: (1) personality and (2) financial net worth.


codyclark

  • Member
  • Posts: 538
Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

matt95

  • Member
  • Posts: 317
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

If you could remove all of your skin, it would weigh up to 5 pounds.

Did you know?

Serum cholesterol testing in adults is recommended every 1 to 5 years. People with diabetes and a family history of high cholesterol should be tested even more frequently.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

In Eastern Europe and Russia, interferon is administered intranasally in varied doses for the common cold and influenza. It is claimed that this treatment can lower the risk of infection by as much as 60–70%.

Family teaching: problem solving skills. Family teaching: problem solving skills.
The problem of completing the 5 end in copying a linear DNA molecule The problem of completing the 5 end in copying a linear DNA molecule
How to solve a trigonometric problem involving two right triangles (Question 2) How to solve a trigonometric problem involving two right triangles (Question 2)
Visualizing Technology Complete, 4th Edition Visualizing Technology Complete, 4th Edition
Problem Problem
Gravitational Force Due to a Distribution of Mass problem 2 Gravitational Force Due to a Distribution of Mass problem 2
Video: Summation - defined, spatial, temporal & AP generation or not

For a complete list of videos, visit our video library