This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which, if any, of the following is NOT a problem associated with the use of technology to manage ... (Read 57 times)

codyclark

  • Hero Member
  • *****
  • Posts: 538
on: Jun 29, 2018
Which, if any, of the following is NOT a problem associated with the use of technology to manage customer interfaces?
 a. Service marketers may be in too big a rush to automate their service functions.
  b. The implementation of new technology may create a time sink for service marketers.
  c. The creators of customer interface technology often have a tendency to create technology that only a specialist can appreciate.
  d. All of these are problems associated with the use of technology to manage customer interfaces.
  e. None of these is a problem associated with the use of technology to manage customer interfaces.

Question 2

Franchisors often determine a franchisee's likelihood of success by looking at two things. What are they?
 a. personality and experience
  b. personality and financial net worth
  c. experience and knowledge of the franchise
  d. knowledge of the franchise and financial net worth


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Sophiapenny

  • Sr. Member
  • ****
  • Posts: 339
Reply #1 on: Jun 29, 2018
Answer to Question 1

d

Answer to Question 2

B Many franchisors look at prospective franchisees and determine their probability of success based upon two common attributes: (1) personality and (2) financial net worth.


codyclark

  • Member
  • Posts: 538
Reply 2 on: Jun 29, 2018
Excellent

irishcancer18

  • Member
  • Posts: 310
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

One way to reduce acid reflux is to lose two or three pounds. Most people lose weight in the belly area first when they increase exercise, meaning that heartburn can be reduced quickly by this method.

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

People with high total cholesterol have about two times the risk for heart disease as people with ideal levels.

Charles Darwin may be dead and gone but a recent write-in campaign has pitted him against Republican Charles Darwin may be dead and gone but a recent write-in campaign has pitted him against Republican
Newspapers and Technology Newspapers and Technology
How to solve a distance, time, speed problem using linear algebra How to solve a distance, time, speed problem using linear algebra
Technology in the Law Office Technology in the Law Office
Hyperbola Math Problem Hyperbola Math Problem
How does PCA reduce the dimension of a statistical problem? How do you select the reduced ... How does PCA reduce the dimension of a statistical problem? How do you select the reduced ...
Video: Introduction to Spirometry

For a complete list of videos, visit our video library