This topic contains a solution. Click here to go to the answer

Author Question: Explain any three characteristics of a service.[br][br][b][color=#151B54]Question ... (Read 135 times)

mrsjacobs44

  • Hero Member
  • *****
  • Posts: 500
Explain any three characteristics of a service.

Question 2

When original data are changed to a different format in order to make them consistent with a research objective, this is known as data ______.
 Fill in the blank(s) with correct word



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

aham8f

  • Sr. Member
  • ****
  • Posts: 336
Answer to Question 1

The characteristics of services are as follows:
1 . Intangibility - Services are mostly intangible. They are frequently consumed rather than possessed. Even though the intangibility of services is a primary differentiating criterion, it is not always present. For example, publishing services ultimately result in a tangible good, namely a book or an article.
2 . Perishability - Because of their nature, services are difficult to inventory. If they are not used, the brown around the edges syndrome tends to result in high services perishability. Unused capacity in the form of an empty seat on an airplane, for example, becomes nonsalable quickly.
3 . Customer involvement - For many service offerings, the time of production is very close to or even simultaneous with the time of consumption. This fact points toward close customer involvement in the production of services. Customers frequently either service themselves or cooperate in the delivery of services.

Answer to Question 2

conversion




mrsjacobs44

  • Member
  • Posts: 500
Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)


sailorcrescent

  • Member
  • Posts: 334
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

The familiar sounds of your heart are made by the heart's valves as they open and close.

Did you know?

Certain topical medications such as clotrimazole and betamethasone are not approved for use in children younger than 12 years of age. They must be used very cautiously, as directed by a doctor, to treat any child. Children have a much greater response to topical steroid medications.

Did you know?

In 1886, William Bates reported on the discovery of a substance produced by the adrenal gland that turned out to be epinephrine (adrenaline). In 1904, this drug was first artificially synthesized by Friedrich Stolz.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

For a complete list of videos, visit our video library