Author Question: _____ refers to collecting, storing, and analyzing customer data to develop and maintain two-way ... (Read 109 times)

james9437

  • Hero Member
  • *****
  • Posts: 568
_____ refers to collecting, storing, and analyzing customer data to develop and maintain two-way relations between the firm and key customers.
 a. Total quality management
  b. Warehousing management
  c. Customer relationship management
  d. Operations management

Question 2

Any procedure that involves selecting a small number of people who are part of a larger population of people is called ______.
 Fill in the blank(s) with correct word



cascooper22

  • Sr. Member
  • ****
  • Posts: 312
Answer to Question 1

C

Answer to Question 2

sampling



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

In 1864, the first barbiturate (barbituric acid) was synthesized.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Although not all of the following muscle groups are commonly used, intramuscular injections may be given into the abdominals, biceps, calves, deltoids, gluteals, laterals, pectorals, quadriceps, trapezoids, and triceps.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

For a complete list of videos, visit our video library