Author Question: The most important skill the retailer can teach the new sales staff is common customer etiquette and ... (Read 59 times)

Pineappleeh

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The most important skill the retailer can teach the new sales staff is common customer etiquette and courtesy.
 
 Indicate whether the statement is true or false

Question 2

_____ signify what the retailer wants to accomplish, while _____ indicate how the retailer will attempt to achieve them.
 a. Objectives; mission statements
  b. Mission statements; plans
  c. Strategies; plans
  d. Objectives; strategies
  e. Action plans; strategies



tuwy

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Answer to Question 1

T

Answer to Question 2

D



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