Author Question: In an attempt to generate a sale and to build repeat business, a salesperson should help the ... (Read 87 times)

xroflmao · **on:** Jun 29, 2018

In an attempt to generate a sale and to build repeat business, a salesperson should help the customer define his/her problems or needs when the customer has a(n):
a. explicit choice criteria.
b. well-defined choice criteria.
c. no active product choice criteria.
d. inadequate or vague choice criteria.
e. choice criteria in conflict.

Question 2

A retailer who employs the two-pronged approach to managing primarily concentrates on data and facts that have already been collected.

Indicate whether the statement is true or false