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Author Question: According to Philip Crosby, the only true performance standard that defines total quality is _____, ... (Read 48 times)

piesebel

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According to Philip Crosby, the only true performance standard that defines total quality is _____, which he defined as conformance to requirements.
 a. zero defects
 b. Six Sigma
 c. process capability
 d. optimization
 e. rationalization

Question 2

Allowing maximum flexibility at the country-market level takes advantage of the fact that subsidiary management:
 a. will buy into the process.
  b. knows its market and can react to changes quickly.
  c. will not verify the procedure.
  d. will consult with unions.



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kaillie

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Answer to Question 1

a

Answer to Question 2

B




piesebel

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Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)


carlsona147

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Reply 3 on: Yesterday
Gracias!

 

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