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Author Question: According to Philip Crosby, the only true performance standard that defines total quality is _____, ... (Read 7 times)

piesebel

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on: Jun 29, 2018
According to Philip Crosby, the only true performance standard that defines total quality is _____, which he defined as conformance to requirements.
 a. zero defects
 b. Six Sigma
 c. process capability
 d. optimization
 e. rationalization

Question 2

Allowing maximum flexibility at the country-market level takes advantage of the fact that subsidiary management:
 a. will buy into the process.
  b. knows its market and can react to changes quickly.
  c. will not verify the procedure.
  d. will consult with unions.


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kaillie

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Reply #1 on: Jun 29, 2018
Answer to Question 1

a

Answer to Question 2

B


piesebel

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Reply 2 on: Jun 29, 2018
Wow, this really help

adf223

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Reply 3 on: Yesterday
Gracias!

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