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Author Question: _____ occurs when a team does not complete its task in the best or most efficient manner or members ... (Read 43 times)

kshipps

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on: Jun 29, 2018
_____ occurs when a team does not complete its task in the best or most efficient manner or members are not motivated to employ their resources to create a successful outcome.
 a. Groupthink
 b. KPI
 c. Collaboration
  d. Process loss
 e. Synergy

Question 2

List the six steps of the sales process and explain each step.


flexer1n1

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Reply #1 on: Jun 29, 2018
Answer to Question 1

d

Answer to Question 2

Preapproach: salesperson learns everything possible about the products and services offered, the target market, and the competition
Approach: salesperson's first contact with the customer to gain the customer's attention and interest
Demonstration: salesperson enthusiastically presents the product in a way that addresses the needs of the customer
Answering questions: salesperson addresses customer's questions and concerns
Closing the sale: salesperson asks the customer to buy (may involve suggestion selling)
Follow-up: salesperson contacts the customer to ensure satisfaction


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