Author Question: Shirley works for the Freeman Shoe Factory. Shirley and ten of her co-workers meet biweekly with ... (Read 91 times)

jerry coleman · **on:** Jul 2, 2018

Shirley works for the Freeman Shoe Factory. Shirley and ten of her co-workers meet biweekly with their supervisor to discuss ways to improve the work setting and the company's products. This group is an example of a(n) ________.

A) quality circle
B) primary group
C) subdivision of the bureaucracy
D) assessment committee

Question 2

Using the number of consultants specializing in quality circles as the measurement, how has the use of quality circles in U.S. companies changed since 1983?

A) The use of quality circles has increased significantly.
B) The use of quality circles has remained about the same.
C) The use of quality circles rose until the mid-1990s, then leveled off.
D) The use of quality circles has decreased significantly.