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Author Question: Programming and managing emotional responses to the customers is called: a. routinization. b. ... (Read 28 times)

PhilipSeeMore

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on: Jul 2, 2018
Programming and managing emotional responses to the customers is called:
 
  a. routinization.
  b. tertiarization.
  c. face-work.
  d. sectoral transformation.
  e. burnout.

Question 2

Based on an extensive literature review, no systematic psychological research has been conducted to support theoretical assertions of pathological behavior when it comes to iDollators.
 
  a. True
  b. False


SAUXC

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Reply #1 on: Jul 2, 2018
Answer to Question 1

c

Answer to Question 2

A


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