« previous next »

Author Question: Programming and managing emotional responses to the customers is called: a. routinization. b. ... (Read 71 times)

PhilipSeeMore

  • Hero Member
  • *****
  • Posts: 561
on: Jul 2, 2018
Programming and managing emotional responses to the customers is called:
 
  a. routinization.
  b. tertiarization.
  c. face-work.
  d. sectoral transformation.
  e. burnout.

Question 2

Based on an extensive literature review, no systematic psychological research has been conducted to support theoretical assertions of pathological behavior when it comes to iDollators.
 
  a. True
  b. False


SAUXC

  • Sr. Member
  • ****
  • Posts: 318
Reply #1 on: Jul 2, 2018
Answer to Question 1

c

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

Malaria mortality rates are falling. Increased malaria prevention and control measures have greatly improved these rates. Since 2000, malaria mortality rates have fallen globally by 60% among all age groups, and by 65% among children under age 5.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

Did you know?

In Eastern Europe and Russia, interferon is administered intranasally in varied doses for the common cold and influenza. It is claimed that this treatment can lower the risk of infection by as much as 60–70%.

Plant responses to herbivore attack. Plant responses to herbivore attack.
Leading & Managing Defined Leading & Managing Defined
Luna Park at Coney Island was a vast living theater in which strollers were both spectators and acto Luna Park at Coney Island was a vast living theater in which strollers were both spectators and acto
Timeline of some of the key changes to the Indian Act: Practices of assimilation and responses to it Timeline of some of the key changes to the Indian Act: Practices of assimilation and responses to it
Linear programming problems using the simplex method. Linear programming problems using the simplex method.
Linear programming problems Linear programming problems
Video: Erythropoietin (EPO)

For a complete list of videos, visit our video library