Ester Reiter's ethnography of Burger King (in Chapter 2) found that making hamburgers was a favorite task of the workers because
a. it was mechanized.
b. it eliminated social interaction with other employees.
c. it allowed workers some minimal discretion.
d. it was the major product of the fast food restaurant.
e. they had learned this task at home.
Question 2
Kitsuse (1977) redefined the study of
a. social deviance as a form of institutional interaction often involving power elites.
b. social problems as a form of male domination as predicted by feminist theory.
c. social deviance as a majority-minority interaction between interest groups.
d. social problems as claims that particular conditions be viewed as public issues and to study the claims makers.