Answer to Question 1
TRUE
Answer to Question 2
Answer: The first skill is credibility, which involves establishing and maintaining influence among team members. Seven behaviors are key to building credibility: (1) Demonstrate integrity, (2) Be clear and consistent, (3) Create positive energy, (4) Use commonality and reciprocity, (5) Manage agreement and disagreement, (6) Encourage and coach, and (7) Share information. The second skill involves establishing motivating goals for the team. An Everest goal illuminates the core values and principles that will guide the team in the future. It gives a sense of direction by providing a glimpse of possibilities, not just probabilities. It serves as a glue to bind the team together. A motivating Everest goal has three characteristics: (1) It contains objectives and intended accomplishments as well as metaphors, colorful language, and emotion; (2) It should be interesting and energizing by contradicting weakly held assumptions and challenging the status quo; and (3) It should convey passion and key principles. Goals must also be SMARTspecific, measurable, aligned with team culture, realistic but stretching, and time-bound.
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TEEMID - Golden Record