Answer to Question 1
Answer: A
Explanation: A) Correct. Once tasks are delegated and authority is provided, managers should focus on results and generally avoid closely monitoring the way in which the employees accomplish tasks. Excessive supervision can undermine all five dimensions of empowerment.
B) Incorrect. Once tasks are delegated and authority is provided, managers should focus on results and generally avoid closely monitoring the way in which the employees accomplish tasks. Excessive supervision can undermine all five dimensions of empowerment.
C) Incorrect. Once tasks are delegated and authority is provided, managers should focus on results and generally avoid closely monitoring the way in which the employees accomplish tasks. Excessive supervision can undermine all five dimensions of empowerment.
Answer to Question 2
Answer: D
Explanation: A) Incorrect. Statement 1 is correct. Clarity with regard to deadlines decreases ambiguity and solidifies the manager's expectations for the assignment. Statement 2 is incorrect. Managers should be clear about the end goal of a work assignment, but should not micromanage all the details of completing it. Statement 3 is correct. Without knowing what level of initiative is expected, employees may under or over perform on the task.
B) Incorrect. Statement 1 is correct. Clarity with regard to deadlines decreases ambiguity and solidifies the manager's expectations for the assignment. Statement 2 is incorrect. Managers should be clear about the end goal of a work assignment, but should not micromanage all the details of completing it. Statement 3 is correct. Without knowing what level of initiative is expected, employees may under or over perform on the task.
C) Incorrect. Statement 1 is correct. Clarity with regard to deadlines decreases ambiguity and solidifies the manager's expectations for the assignment. Statement 2 is incorrect. Managers should be clear about the end goal of a work assignment, but should not micromanage all the details of completing it. Statement 3 is correct. Without knowing what level of initiative is expected, employees may under or over perform on the task.
D) Correct. Statement 1 is correct. Clarity with regard to deadlines decreases ambiguity and solidifies the manager's expectations for the assignment. Statement 2 is incorrect. Managers should be clear about the end goal of a work assignment, but should not micromanage all the details of completing it. Statement 3 is correct. Without knowing what level of initiative is expected, employees may under or over perform on the task.