Human relations is a foundation or skill set needed by A) ...

[pragya sharda]

Human relations is a foundation or skill set needed by
 
  A) supervisors, but not workers. B) employees, but not supervisors.
  C) service workers. D) everyone.

Question 2

In a boundaryless organization, how does management flatten the hierarchy and minimize status and rank?
 
  A) by eliminating cross-hierarchical teams
  B) by removing vertical boundaries
  C) by discouraging participative decision-making practices
  D) by dividing jobs into small standardized tasks
  E) by enforcing the chain of command

[wuly]

Answer to Question 1

D

Answer to Question 2

B
Explanation: B) By removing vertical boundaries, management flattens the hierarchy and minimizes status and rank. Cross-hierarchical teams, participative decision-making practices, and the use of 360-degree performance appraisals are examples of breaking down vertical boundaries.