Human relations is a foundation or skill set needed by
A) supervisors, but not workers. B) employees, but not supervisors.
C) service workers. D) everyone.
Question 2
In a boundaryless organization, how does management flatten the hierarchy and minimize status and rank?
A) by eliminating cross-hierarchical teams
B) by removing vertical boundaries
C) by discouraging participative decision-making practices
D) by dividing jobs into small standardized tasks
E) by enforcing the chain of command
