Author Question: Organizational characteristics can be used to predict attitudes and behaviors of the people within ... (Read 114 times)

student77

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Organizational characteristics can be used to predict attitudes and behaviors of the people within the organization.
 
  Indicate whether the statement is true or false

Question 2

Leah has found some ethical problems with the healthcare policy of her organization. She knows she is right in considering this as a vital issue to her organization's welfare. She finds that others are taking advantage of her noncompetitive behavior.
 
  Which conflict-handling strategy should Leah select in this situation?
  A) competition
  B) collaboration
  C) avoidance
  D) accommodation
  E) compromise


enass

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Answer to Question 1

TRUE
Explanation: Organizations, like people, can be characterized as, for example, rigid, friendly, warm, innovative, or conservative. These traits, in turn, can then be used to predict attitudes and behaviors of the people within these organizations.

Answer to Question 2

A
Explanation: A) Use competition when quick decisive action is needed (in emergencies), when issues are important, when unpopular actions need to be implemented (in cost cutting, enforcement of unpopular rules, discipline), when the issue is vital to the organization's welfare and you know you're right, and when others are taking advantage of noncompetitive behavior.



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