Author Question: Discuss the less effective assertive communication styles used in the workplace. What will be an ... (Read 75 times)

Bob-Dole · **on:** Jul 6, 2018

Discuss the less effective assertive communication styles used in the workplace.

What will be an ideal response?

Question 2

Which can best eliminate anticipatory stress?

A) Redesigning the work
B) Time management
C) Prioritizing and short-term planning
D) Improving your emotional intelligence

joshraies · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

The less effective assertive communication styles used in the workplace are passive, aggressive, and passive-aggressive communication. Passive communication is the style whereby the individual does not let others know directly what he or she wants or needs. Aggressive communication is a forceful style with others that expresses dominance and even anger. The needs and wants of others are ignored. Passive-aggressive communication is the style whereby the individual avoids giving direct responses to other's requests or feedback.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. Work redesign best eliminates situational stress. Anticipatory stress can be alleviated through prioritizing and short-term planning.
B) Incorrect. Time management best eliminates time stress. Anticipatory stress can be alleviated through prioritizing and short-term planning.
C) Correct. This approach works by focusing attention on immediate goal accomplishment instead of a fearful future.
D) Incorrect. Emotional intelligence best eliminates encounter stressors. Anticipatory stress can be alleviated through prioritizing and short-term planning.